top of page
SIRIUS REBEKA
FAQs
What is your return policy?
Returns and exchanges are accepted within 14 days of delivery on unused, unwashed items.
Custom and final-sale items are not eligible.
For more details, please see our full Return Policy.
How to cancel order?
Orders may be canceled within 24 hours if they have not yet shipped.
Can I return personalized orders?
Non-Returnable Items:
– Custom orders
– Personalized items
– Clearance or final-sale items
How long does processing take?
Most orders ship within 1–3 business days.
During busier seasons, processing may extend slightly, but we always aim to ship as quickly as possible.
Do you ship internationally?
Yes! International shipping is available to most regions.
Delivery times typically range from 7–21 business days, depending on destination.
Can I wash the items?
Yes. Most fabric items can be hand-washed or gentle machine-washed in cold water.
Always check the care instructions listed on each product page.
bottom of page