Pouch

At Sirius Rebeka, every item is handmade with care, attention, and craftsmanship. We want you to love your purchase, and we’re here to help if something isn’t quite right.

Returns

We gladly accept returns on eligible items.Please contact us within 7 days of receiving your order and ship it back within 14 days.

To qualify for a return:

• The item must be unused, unwashed, and in its original condition.

• Buyer is responsible for return shipping costs unless the item arrived damaged or incorrect.

Exchanges

Need a different item or want to exchange for another design?Exchanges are accepted within the same timeline as returns.

Once the original item is received in its original condition, we will process the exchange promptly.

Order Cancellations

Orders may be cancelled within 24 hours of purchase, as long as they have not yet shipped.

Non-Returnable Items

Because of the handmade nature of our products, the following cannot be returned:

• Custom orders

• Personalized items

• Items marked as final sale

Damaged or Incorrect Items

If your order arrives damaged or not as expected, please contact us within 48 hours with photos. We will replace or refund the item at no cost to you.

How to Start a Return

Email us at Siriusrebekallc@gmail.com with:

• Your order number

• A photo (if damaged)

• Whether you prefer a return or exchange

We will respond promptly with return instructions.

Processing Time

All Sirius Rebeka items are crafted and packed with care.Please allow 1–3 business days for your order to be prepared before shipping.

Shipping Method (USA)

We ship all orders through USPS First Class Mail, including tracking so you can follow your package every step of the way.Estimated delivery time: 3–5 business days

Upgraded options:

• USPS Priority Mail (2–3 days)

• Express shipping available upon request

Shipping Cost

Shipping is calculated based on weight and destination:

• First Class: $4.50–$5.50

• Priority: $7.50–$9.00

Free shipping promotions may apply during special events.

Sirius Rebeka Packaging

Your item will be wrapped and shipped with our signature care:

• Soft protective tissue

• Eco-friendly mailer or kraft envelope

• Optional gift-ready packaging (just leave a note at checkout)

International Shipping

Available to most regions.Estimated delivery: 7–21 business days. Rates vary by location.

Tracking & Support

Once shipped, you’ll receive a tracking number directly from Sirius Rebeka. If your package is delayed or lost, simply contact us and we’ll help resolve it through USPS support.